Polycom VSX Series User Manual
Page 161

Managing the System Remotely
5 - 9
Requesting Technical Support from the Global Management System
Administrator
You see the following message:
Tech Support will be alerted to phone you at the
following number. Continue?
Enter your contact telephone number.
The VSX system sends your information to the
Global Management System administrator.
You see the following message:
Tech Support has been alerted. You can also call this
number for assistance.
The message displays the telephone number you entered for
Tech Support on the My Information screen.
The Global Management System
administrator opens the alert message
containing your telephone number.
Global Management System sends a
message to your VSX system.
The Global Management System
administrator calls you.
The VSX system displays the message from Global
Management System:
Your request for help has been acknowledged.
1.
From the Place A Call screen, press
on the remote.
2.
Select Support and press
on the remote.
- SpectraLink SCD408 (64 pages)
- SpectraLink 1725-36203-001 (65 pages)
- KIRK 2010 (20 pages)
- KIRK 7010-7020-7040 (82 pages)
- IP 3000 (2 pages)
- IP 7000 (32 pages)
- SpectraLink NetLink H340 (53 pages)
- SoundStation IP 5000 (54 pages)
- SoundPoint IP 450 (84 pages)
- VSX 7000s (23 pages)
- SpectraLink 103-2005-001 (2 pages)
- SoundPoint Pro SE-220 (2 pages)
- VB-44223 (1 page)
- 3726-17776-001 (2 pages)
- SoundStation IP 3000 (20 pages)
- Communicator 3726-17666-001 (2 pages)
- SoundPoint IP 670 (2 pages)
- VoiceStation 100 (41 pages)
- VVX 1500 (2 pages)
- VoiceStation 300 (60 pages)
- SoundPoint IP 501 (13 pages)
- SoundStation IP 7000 (38 pages)
- VVX 1500 D (42 pages)
- VVX 1500 D (44 pages)
- VVX 1500 D (210 pages)
- SpectraLink SL 8002 (99 pages)
- 550 (90 pages)
- KIRK 5040 (71 pages)
- SoundStation VSX 7400 (2 pages)
- SpectraLink RCU100 (68 pages)
- SpectraLink 6300 MCU (50 pages)
- SoundStation 110 V (20 pages)
- SoundStation2 Nortel (1 page)
- SoundPoint Pro SE-225 (28 pages)
- SpectraLink 1725-36036-001_E (29 pages)
- VTXTM 1000 (2 pages)
- SpectraLink RNP2400 (2 pages)
- CX400 (42 pages)
- SoundPoint IP 560 (108 pages)
- SoundPoint IP 430 (4 pages)
- 725-48617-001 (4 pages)
- SpectraLink NetLink E340 (58 pages)
- RMX 2000 (84 pages)
- RMX 2000 (32 pages)