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Setting the call answering mode, Setting the call answering mode -39 – Polycom VSX Series User Manual

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Customizing the VSX System

4 - 39

3.

Select

and configure these settings:

Setting the Call Answering Mode

To set the call answering mode:

1.

Go to System > Admin Settings > General Settings > System Settings >

Call Settings.

2.

Select Auto-Answer Point to Point to set the answer mode for calls with

one site, or select Auto-Answer Multipoint (VSX 3000, VSX 3000A,

VSX 7000, VSX 7000s, VSX 7000e, and VSX 8000 only)

to set the mode for

calls with two or more other sites.

3.

Select one of the following:
— Yes – Answers calls automatically.
— No – Enables you to answer calls manually.
— Do Not Disturb – Refuses incoming calls automatically. The caller

receives a message that the site is unavailable.

If you have a VSX 3000 or VSX 3000A system that you are using as your

computer monitor, Polycom recommends that you set up the system so

that you have to answer calls manually. If you receive a call while using

the system as a computer, you hear a ringing sound and you can switch to

video to answer the call manually. Alternatively, you can ignore the call

Setting

Description

Display Time in
Call

Specifies whether to display the elapsed time or the local
time during a call. You can also choose not to display the
time.

Call Detail Report

Specifies whether to collect call data for the Call Detail
Report and Recent Calls list. When selected, information
about calls can be viewed through VSX Web and
downloaded as a .csv file.
Note: If this setting is disabled, applications such as the
Polycom Global Management System will not be able to
retrieve Call Detail Report (CDR) records.

Recent Calls

Specifies whether to display the Recent Calls button on the
home screen. The Recent Calls screen lists the site number
or name, the date and time, and whether the call was
incoming or outgoing.
Note: If the Call Detail Report option is not selected, the
Recent Calls option is not available.

Far Site Name
Display Time

Turns the far site name display on or off, or specifies the
time period the far site name appears on screen when calls
first connect.