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Configuring global services, Viewing the management servers list, Requiring an account number for calls – Polycom VSX Series User Manual

Page 159: Configuring global services -7

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Managing the System Remotely

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Configuring Global Services

If your organization uses the Polycom Global Management System, you can

configure, manage, and monitor the VSX system using the Global

Management System server. Global Management System is a web-based

client/server software tool that allows administrators to manage a network of

video conferencing systems.
To use global services for the system, configure the following:

Management Servers

Account Numbers

My Information

Viewing the Management Servers List

On networks managed by the Global Management System, several Global

Servers may be configured to manage this system remotely. The system also

has a primary Global Management System server that performs account

validation. You can view information about these servers, but this information

can only be changed by the Global Management System Administrator.

To view the management servers list:

¾

Go to System > Admin Settings > Global Services > Management

Servers.

Requiring an Account Number for Calls

If your system is set up for use with the Global Management System, the

system can prompt the user to enter an account number before placing a call.

The account number is added to the Global Management System’s Call Detail

Record (CDR) and the system’s local CDR file (localcdr.csv), and this

information can be used for call tracking and billing purposes.
If you do not configure the system to validate account numbers the entered

account number is recorded on the CDR and the call is completed. When

configured to validate account numbers the system validates the account

number against the Global Management System database and completes the

call only if there is a match.
If you do not configure the system to validate account numbers, calls are

completed and the entered account number is recorded on the CDR. If you

configure the system to validate account numbers, calls are completed only

when placed using a valid account number. Account numbers are set up in

Global Management System by the Global Management System

administrator

.