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Modem health – Paradyne 3800 User Manual

Page 80

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COMSPHERE 3800 Series Modems – Model 3830

A-2

November 1996

3830-A2-GB91-20

Table A-1

Modem Health

Symptom

Action

Modem did not pass
power-up self-test

Contact your customer service representative.

Power LED does
not light

Make sure the modem’s ON/Off switch is in
the ON position.

g

Make sure the ac power transformer is
connected to the ac power receptacle.

If the Power LED does not operate, contact
your customer service representative.

A problem is suspected
after the power-up
self-test

Perform a self-test using the AT&T9
command.

Perform a local analog loopback with a Pattern
test. If the modem consistently registers
errors contact your customer service

errors, contact your customer service
representative.

If the modem passes the above tests and a
problem still exists, then the problem is likely
not with your modem.

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