Siemens 2060isdn - Manual (Page 92)

General notes
92
I_KAP06.FM5
Gigaset 2060isdn, Inland:
8.12.98 A30853-X210-B101-1-19
Troubleshooting
A problem is not necessarily caused by a technical defect. You can save yourself time and money by
tackling some of the simpler problems yourself.
This troubleshooting chart will help you do just that.
Problem Possible cause Remedy
Display is blank Mobile unit not switched on
Battery discharged Press ON/OFF key
Install reserve battery or re-
charge battery
Line is not seized, no dial tone Cable not correctly connected Check that cable is correctly
connected to base station and
telephone socket; if necessary
unplug and reconnect
Power supply cord not correctly
connected
Check connection between
base station and 230V mains
socket; if necessary unplug
and reconnect
Display shows
“Fault”
ISDN trunk defective
ISDN cable not connected Notify exchange
Check ISDN connection
Display shows
“External line seized”
ISDN channels are in use by oth-
er Gigaset users
Wait until a channel is free
Display shows
“Network section busy”
ISDN channels are in use by oth-
er ISDN users
Wait until a channel si free
No radio connection to base
station, On symbol flashes or
display shows
“Searching for station“
Base station not switched on
or
base station setting incorrect
or
mobile unit not registered
Check connection between
base station and 230V mains
socket; if necessary unplug
and reconnect
Set station selection
Register mobile unit
Call forwarding cannot be pro-
grammed
No multiple subscriber numbers
(MSN) programmed
Enter multiple subscriber
numbers (system settings)
Mobile unit does not ring Ringer volume set too low
Ring allocation incorrect Adjust ringer volume
Set ring allocation correctly
No incoming calls Call forwarding is on
or
Call blocking for unwanted calls
is active
Switch off call forwarding, if
applicable
Switch off call blocking, if ap-
plicable