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Additional information, Sun’s external web site, Customer resource center – Sun Microsystems StreamLine SL8500 User Manual

Page 27: E-partners site, Customer resource center xxv, E-partners site xxv

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96154 • Revision K

Preface xxv

Additional Information

Sun Microsystems, Inc. (Sun) offers several methods for you to obtain additional

information.

Sun’s External Web Site

Sun’s external Web site provides marketing, product, event, corporate, and service

information. The external Web site is accessible to anyone with a Web browser and an

Internet connection.

The URL for the Sun external Web site is:

http://www.sun.com

Customer Resource Center

The Sun StorageTek product Customer Resource Center

(

CRC) is a Web site that enables

members to resolve technical issues by searching code fixes and technical

documentation. CRC membership entitles you to other proactive services, such as

HIPER subscriptions, technical tips, answers to frequently asked questions, addenda to

product documentation books, and online product support contact information.

Customers who have a current warranty or a current maintenance service agreement

may apply for membership by clicking on the

Request Password

button on the CRC

home page.

The URL for the CRC is

http://www.support.storagetek.com.

e-Partners Site

StorageTek’s e-Partners site is a Web site that provides information about products,

services, customer support, upcoming events, training programs, and sales tools to

support StorageTek’s e-Partners. Access to this site, beyond the e-Partners Login page,

is restricted. On the e-Partners Login page, current partners who do not have access can

request a login ID and password and prospective partners can apply to become

StorageTek resellers.

The URL for the e-Partners site is

http://members.storagetek.com.