HP 1230 SERIES - Manual (Page 77)

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get hp fax 1230 series support
This section explains the service information provided by Hewlett-Packard.
If you are unable to find the answer you need in the documentation supplied with
your product, you can contact one of the HP support services listed in the
following pages. Some support services are available only in the U.S. and
Canada, while others are available in many countries worldwide. If a support
service number is not listed for your country or region, contact your nearest
authorized HP dealer for help.
get support and other information from the internet
If you have Internet access, you can get more information from the HP website at
www.hp.com/support. The website offers technical support, drivers, supplies,
and ordering information.
hp customer support
Software programs from other companies may be included with your HP Fax. If
you experience problems with any of those programs, you will receive the best
technical assistance by calling the experts at that company.
If you need to contact HP Customer Support, do the following before you call.
1
Make sure that:
a. Your HP Fax is plugged in and turned on.
b. The specified print cartridges are installed correctly.
c. The recommended paper is properly loaded in the input tray.
2 Reset your HP Fax:
a. Turn off the HP Fax using the On button located on the unit’s front
panel.
b. Unplug the power cord from the back of the HP Fax.
c. Plug the power cord back into the HP Fax.
d. Turn on the HP Fax using the On button.
3 For more information, see the HP website at www.hp.com/support.