HP 1230 SERIES User Manual

Page 65

error messages

Print carriage

stalled.

• Were you loading the print cartridges? If so, turn the HP Fax off. Flip the

latches down, and then turn the unit back on again. Make sure that you

wait at least 10 seconds for the carriage to stop before raising the

latches. For more information, see replace the print cartridges on

• Check to see that the HP Fax is turned on. Look on the front-panel display

(or check for a green light on the front panel). If the display is blank, the

HP Fax is turned off. Check the connections. See the Setup Poster for

information on setting up the HP Fax.

• Are you using the HP Fax for the first time? Make sure that you have

removed all packing materials from the HP Fax.

• Are you using the print cartridge for the first time? Make sure that you

have removed the protective tape from the nozzles on both print

cartridges. Do not touch the gold contacts. For information on handling

• Do you have a paper jam? For information on paper jams, see paper

• Do the print cartridges need to be cleaned? Print a self-test report to

check the print cartridges. For information on cleaning print cartridges,

• Did you try to add paper to the input tray while printing? Remove the

paper, turn off the HP Fax, and then unplug the power cable from the

back of the HP Fax. Wait a few seconds, and then plug in the power

cable and turn the HP Fax on.

Print cartridge

missing.

• Check to see if the print cartridge is missing or the incorrect print

cartridge is installed. If not, remove and reinsert the cartridges, making

sure to snap them into their holders. For information, see replace the print

• Did you remove the protective tape from the print cartridge? Carefully

remove the green tape from the print cartridge. Do not remove the gold

error message

solution

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