HP 1055CMHP - Manual (Page 38)

System Error Codes
2-4
HP DesignJets 1050C and 1055CM Printers Service Manual
System Error: 010021 (Non-Continuable)
Problem
Description: Memory DRAM DIMM Test failure.
Corrective Action: Try the following:
n Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reseat the DRAM DIMMs (Memory
Modules), reconnect the power cord and power On the Printer.
n If the Error Code appears again, switch the Power OFF,
disconnect the power cord and Replace the Flash DIMMs
(Memory Modules). Reconnect the power cord and power On the
Printer and check if the Error Code has been resolved.
n If the Error Code continues, replace the Electronics Module
⇒
Page 8-25.
WARNING Only replace one component at a time and check if the error has
gone before replacing another component. Using this procedure
you will be able to determine exactly which component failed.
System Error: 010023 (Non-Continuable)
Problem
Description: EEROM Test failure.
Corrective Action: Try the following:
n Clear the EEROM (
⇒
Page 4-38) and turn the Printer OFF and
ON again from the back of the Printer. If after clearing the
EEROM, the Error Code disappears, make sure you perform the
Calibrations Backup
⇒
Page 5-19.
NOTE Make sure that you select "Electronics Module Replaced" when
performing the Calibrations Backup.
n If the Error Code continues, replace the Electronics Module
⇒
Page 8-25.