HP 1240 Series - Manual (Page 119)

user guide
troubleshooting information
109
tr
oubl
eshoot
ing
front panel messages
print cartridge messages
I hear static on my
telephone line ever
since I connected the
HP Fax.
(continued)
* This possible cause/solution applies only in the countries/regions that
receive a 2-wire phone cord in the box with the HP Fax, including:
Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece,
India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico,
Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain,
Taiwan, Thailand, USA, Venezuela, and Vietnam.
• Using a telephone line splitter could affect the sound quality of your
phone line, causing static. Try removing the splitter and connecting
the HP Fax directly to the telephone wall jack.
problem possible cause and solution
message solution
Insert right cartridge.
Insert left cartridge.
Insert ink cartridges.
• The referenced print cartridge is missing or installed incorrectly.
– Install the print cartridge. Make sure to remove the protective
tape by using the pink pull tab before inserting the print
cartridge.Also, make sure that the print cartridge is firmly
seated and secure in the print carriage.
– If the print cartridge is already installed, it might be installed
incorrectly. Remove and reinsert it.
• Both print cartridges must be installed for the HP Fax to work.
Error: right cartridge
is incorrect.
Error: left cartridge is
incorrect.
• You are using a print cartridge that the HP Fax does not support.
The correct print cartridges are listed in
order print cartridges on
page 61. For best results, use HP print cartridges.
• One or both of the print cartridges are not installed or are installed
incorrectly.
Remove and reinsert the print cartridges. Make sure that the print
cartridge is firmly seated and secure in the print carriage.
For more information, see work with print cartridges on page 65.
Remove and check
right cartridge.
Remove and check
left cartridge.
• An undisclosed problem with the referenced print cartridge may be
preventing the current job from completing.
– Remove and reinsert the print cartridge.
– If this does not help, clean the print cartridges. You can also
clean the print cartridge contacts.
– Replace the print cartridge completely if the problem persists.
For more information, see work with print cartridges on page 65.
Black ink low. Press
OK to continue.
Color ink low. Press
OK to continue.
• The print cartridge may be almost out of ink.
Consider having a replacement black print cartridge available.
Replace the print cartridge when it runs out of ink.
For more information, see work with print cartridges on page 65.