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If your pc has a software problem – HP 5/xx Series 4 User Manual

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English

77

5 Troubleshooting Your PC

If Your PC Has a Software Problem

If Your PC Has a Software Problem

If You Have Forgotten Your Password

❒ If you forget the User Password, but not the Administrator password,

carry out the following procedure:

1 Restart the PC. If the keyboard is locked, unplug the power cord

and plug it in again.

2 Wait for

F2=Setup

to be displayed.

3 Press

to start Setup.

4 Enter the Administrator Password to access the

Preferences

menu.

5 Move to the User Password field and set a new User Password.

This will replace the old password which you had forgotten.

6 Press

to save the new Password and exit Setup.

❒ If you forget both the User Password and the Administrator

Password:

1 Switch off the PC.

2 Remove the computer’s cover.

3 Set switch 5 (PASWD EN) on the system board switch block to

CLOSED.

4 Switch on the PC and allow it to complete its startup routine.

The message

“Passwords have been cleared, set

switch 5 to open position before rebooting”

will

be displayed.

5 Switch off the computer.

6 Reset switch 5 (PASWD EN) to OPEN.

7 Replace the computer’s cover.

8 Switch on the PC and allow it to complete its startup routine.

9 After the Power-On Self-Test has completed, press

when

prompted to use Setup.

10 Set new User and System Administrator Passwords.

11 Press

to save the new passwords and exit Setup.

uno.bk : uno5_tr.fb4 Page 77 Monday, July 21, 1997 12:46 PM