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Lifeline telephone support – HP 5/xx Series 4 User Manual

Page 122

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7 Hewlett Packard Support and Information Services

Lifeline Telephone Support

110

English

Lifeline Telephone Support

Lifeline is a fee-based telephone support program for Vectra PCs
available after the one-year telephone support provided as part of the
hardware warranty has expired.

Your call can either be charged to your phone bill at a per minute rate
or to your credit card (Visa, Mastercard or American Express) at a flat
fee.

The charge begins AFTER you have been put in contact with a support
technician. If your problem is found to be covered by the HP Hardware
Warranty, no charge will be applied.

In the US please call the appropriate number listed below.

Free access to HP information services is not affected by this service.
You are encouraged to access HP Information Services throughout the
life of your PC, whether in or out of warranty.

Number

Method of Payment

Charge Type

1 (900) 555-1500

Charged to phone bill

per minute rate

1 (800) 999-1148

Charged to credit card

Flat fee

uno.bk : support.fb4 Page 110 Monday, July 21, 1997 12:46 PM