HP 5/xx Series 4 - Manual (Page 86)

5 Troubleshooting Your PC
If Your PC Has a Hardware Problem
74 English
5 Examine the paper feed mechanism for a paper jam.
6 Make sure that the printer is configured correctly for the PC and for
the application.
a Ensure the PC’s port has been correctly configured using Setup.
b Make sure the printer is correctly set up in Windows.
NOTE If you are asked to insert a diskette when installing a printer, type
C:\WINDOWS\OPTIONS and press . All the Windows printer
drivers are located in this subdirectory.
c Ensure the application program’s “print” menu has been correctly
set up. (Refer to the manual supplied with the application
software.)
7 Check that the PC’s port is working properly by running another
peripheral connected to the port.
8 If you receive an error message, refer to the printer’s manual for help.
If the Flexible Disk Drive Does Not Work
1 Ensure you are using a formatted diskette and it is inserted
correctly.
2 Check you are using a diskette that is the right density.
3 Check that your FDD is correctly declared in the Setup
Configuration menu.
4 Check that the correct diskette type has been configured in Setup.
5 Check that the flexible disk drive has been enabled in Setup. There
are three options on the Setup Security menu which may be used
to disable or enable:
• Boot on flexible disk drive
• Write on flexible disk drives
• Use of flexible disk drive.
6 Check the option on the Setup Configuration menu which
enables or disables the on-board flexible disk controller.
7 Check that the disk power and data cables are correctly connected.
8 Clean the flexible disk drive using a diskette cleaning kit.
uno.bk : uno5_tr.fb4 Page 74 Monday, July 21, 1997 12:46 PM