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HP 5/xx Series 4 User Manual

Page 86

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5 Troubleshooting Your PC

If Your PC Has a Hardware Problem

74

English

5 Examine the paper feed mechanism for a paper jam.

6 Make sure that the printer is configured correctly for the PC and for

the application.

a Ensure the PC’s port has been correctly configured using Setup.

b Make sure the printer is correctly set up in Windows.

NOTE

If you are asked to insert a diskette when installing a printer, type

C:\WINDOWS\OPTIONS

and press

. All the Windows printer

drivers are located in this subdirectory.

c Ensure the application program’s “print” menu has been correctly

set up. (Refer to the manual supplied with the application
software.)

7 Check that the PC’s port is working properly by running another

peripheral connected to the port.

8 If you receive an error message, refer to the printer’s manual for help.

If the Flexible Disk Drive Does Not Work

1 Ensure you are using a formatted diskette and it is inserted

correctly.

2 Check you are using a diskette that is the right density.

3 Check that your FDD is correctly declared in the Setup

Configuration

menu.

4 Check that the correct diskette type has been configured in Setup.

5 Check that the flexible disk drive has been enabled in Setup. There

are three options on the Setup

Security

menu which may be used

to disable or enable:

Boot on flexible disk drive

Write on flexible disk drives

Use of flexible disk drive.

6 Check the option on the Setup

Configuration

menu which

enables or disables the on-board flexible disk controller.

7 Check that the disk power and data cables are correctly connected.

8 Clean the flexible disk drive using a diskette cleaning kit.

uno.bk : uno5_tr.fb4 Page 74 Monday, July 21, 1997 12:46 PM