Energizer 715 - Manual (Page 153)

Troubleshooting 131
➠ or after you rewind when practicing without a reservoir when your first get your pump. In this case,
it is just a reminder to make sure all your settings are programmed before you begin using the pump
with insulin.
My screen appears distorted
The screen may appear distorted or have a “rainbow” appearance if you are wearing polarized
sunglasses, are in bright sunlight, or in extreme high or low temperatures. If your screen appears
distorted:
➠ Take off your sunglasses.
➠ Move into the shade.
➠ Make sure your pump is not in direct heat (i.e., next to a heater) or cold (worn on the outside of
your clothing on a very cold day).
Do not return the pump: this is a normal property of this type of screen on any device.
I cannot get out of the priming loop
1 Is the reservoir in the pump full?
➠ If no, place a full reservoir or shipping cap in the pump.
➠ If yes, make sure you are disconnected from the pump.
2 Hold the ACT button until the second set of beeps and the numbers appear on the screen.
➠ If yes, your pump is okay, go to step 4 in the “Manual prime” instructions on page 49 to finish the
manual prime.
➠ If you did not hear a second set of beeps or numbers did not appear on the screen, change your
infusion set and repeat this step.
3 If you still do not hear the beeps and see the numbers count up on the screen, call the 24-hour
Product Help Line.
The pump is asking me to rewind
This is normal after any of the following:
1 any E-alarms,
2 the Clear Settings function,
3 or, a “No Delivery” Alarm (during the Prime sequence).