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My brother machine cannot print over the network, Related information – Brother HL-L3230CDW Wireless Compact Printer User Manual

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Troubleshooting

>

Network Problems

> My Brother Machine Cannot Print over the Network

My Brother Machine Cannot Print over the Network

Cause

Action

Interface

Your security software
blocks your machine's
access to the network.

Some security software might block access without showing a security
alert dialog box even after successful installation.
To allow access, see the instructions for your security software or ask
the software manufacturer.

Wired/Wireless

Your Brother machine was
not assigned an available
IP address.

Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your
computer and the Brother machine are correct and located on the
same network.
For more information about how to verify the IP address and the
Subnet Mask, ask your network administrator.

Windows
Confirm the IP address and the Subnet Mask using the Network
Connection Repair Tool.

Wired/Wireless

The failed print job is still
in your computer's print
queue.

If the failed print job is still in your computer's print queue, delete it.

Otherwise, double-click the printer icon in the following folder and
cancel all documents:
-

Windows 7

Click

(Start)

>

Devices and Printers

.

-

Windows 8
Move your mouse to the lower right corner of your desktop.
When the menu bar appears, click

Settings

>

Control Panel

.

In the

Hardware and Sound

group, click

View devices and

printers

.

-

Windows 10 and Windows Server 2016

Click

>

Windows System

>

Control Panel

. In the

Hardware and Sound

group, click

View devices and printers

.

-

Windows Server 2008
Click

Start

>

Control Panel

>

Printers

.

-

Windows Server 2012
Move your mouse to the lower right corner of your desktop.
When the menu bar appears, click

Settings

>

Control Panel

.

In the

Hardware

group, click

View devices and printers

>

Printers

.

-

Windows Server 2012 R2
Click

Control Panel

on the

Start

screen. In the

Hardware

group, click

View devices and printers

.

-

Mac
Click

System Preferences

>

Printers & Scanners

.

Wired/Wireless

Your Brother machine is
not connected to the
wireless network.

Print the WLAN Report to check the error code on the printed report.

Wireless

If you have checked and tried all of the above, but your Brother machine still cannot print, uninstall the printer
driver and reinstall it.

Related Information

Network Problems

Print the WLAN Report

Wireless LAN Report Error Codes

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