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Brother HL-L3230CDW Wireless Compact Printer User Manual

Page 251

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Home >

Troubleshooting

>

Network Problems

> I Cannot Complete the Wireless Network Setup

Configuration

I Cannot Complete the Wireless Network Setup Configuration

Related Models

: HL-L3210CW/HL-L3230CDW/HL-L3270CDW

Turn your wireless router off and back on. Then try to configure the wireless settings again. If you are unable to
resolve the problem, follow the instructions below:
Investigate the problem using the WLAN Report.

Cause

Action

Interface

Your security settings (SSID/
Network Key) are not
correct.

Confirm the security settings using

Wireless Setup Helper

. For

more information and to download the utility, go to your model's

Downloads

page on the Brother Solutions Center at

support.brother.com

.

Select and confirm that you are using the correct security
settings.
-

See the instructions supplied with your wireless LAN access
point/router for information on how to find the security
settings.

-

The manufacturer's name or model number of the wireless
LAN access point/router may be used as the default security
settings.

-

Consult with the access point/router manufacturer, your
Internet provider, or network administrator.

Wireless

Your Brother machine's MAC
address is not allowed.

Confirm that the Brother machine's MAC Address is allowed in the
filter. You can find the MAC Address on your Brother machine's
control panel.

Wireless

Your wireless LAN access
point/router is in stealth
mode (not broadcasting the
SSID).

Enter the correct SSID name or Network Key manually.

Check the SSID name or the Network Key in the instructions
supplied with your wireless LAN access point/router and
reconfigure the wireless network setup.

Wireless

Your security settings (SSID/
password) are not correct.

Confirm the SSID and password.
-

When you are configuring the network manually, the SSID
and password are displayed on your Brother machine. If your
mobile device supports the manual configuration, the SSID
and password will be displayed on your mobile device’s
screen.

Wi-Fi Direct

You are using Android

4.0. If your mobile device disconnects (approximately six minutes after

using Wi-Fi Direct), try the one-push configuration using WPS
(recommended) and set the Brother machine as a G/O.

Wi-Fi Direct

Your Brother machine is
placed too far from your
mobile device.

Move your Brother machine within about 3.3 feet (1 meter) of the
mobile device when you configure the Wi-Fi Direct network settings.

Wi-Fi Direct

There are some obstructions
(walls or furniture, for
example) between your
machine and the mobile
device.

Move your Brother machine to an obstruction-free area.

Wi-Fi Direct

There is a wireless
computer, Bluetooth

®

-

supported device,
microwave oven, or digital
cordless phone near the
Brother machine or the
mobile device.

Move other devices away from the Brother machine or the mobile
device.

Wi-Fi Direct

246