Where to get help – Epson WorkForce Pro WF-C8690 A3 Color MFP with PCL/PostScript User Manual

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Note:

If you uninstall the printer driver and your product name remains in the

Print & Fax

Print & Scan

Printers & Scanners

window, select your product name and click the

–

(remove) icon to remove it.

Parent topic:

Uninstall Your Product Software

Where to Get Help

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at

(U.S.),

(Canada), or

(Caribbean) and select your product for solutions to common problems. You can

download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your
questions.

Speak to a Support Representative

Before you call Epson for support, please have the following information ready:

• Product name

• Product serial number (located on a label on the product)

• Proof of purchase (such as a store receipt) and date of purchase

• Computer configuration

• Description of the problem

Then call: (866) 212-8743, 6 AM to 6 PM, Pacific Time, Monday through Friday.

Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.

Purchase Supplies and Accessories

You can purchase genuine Epson ink and paper at

(U.S. sales),

(Canadian sales),

(Caribbean sales). You can also purchase supplies from an Epson authorized reseller.

To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.

Parent topic:

Solving Problems