Epson WorkForce Pro WF-C8690 A3 Color MFP with PCL/PostScript User Manual

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Parent topic:

Solving Problems

Nothing Prints Using the PostScript Printing Software

If your document doesn't print, try these solutions:

• Make sure your product is turned on and connected to your computer.

• Make sure the

Printer Settings

Printing Language

setting is set to

Auto

PS3

• Make sure your product is selected as the printer in your printing program.

• In Windows, the product may not print if a large number of print jobs are sent. Try selecting

Print

directly to the printer

on the Advanced tab in the printer properties.

Parent topic:

Solving PostScript Printing Problems

Documents Print Incorrectly Using the PostScript Printing Software

If your document does not print correctly, try these solutions:

• If the file you are printing was created in an application that allows you to change the data format, such

as Adobe Photoshop, make sure the settings in the application match the printer software settings.

• EPS files created in binary format may not print correctly. Try creating the file in ASCII format instead.

• In Windows, the product cannot print binary data if it is connected to the computer using a USB cable.

Try selecting

ASCII

TBCP

as the

Output Protocol

setting on the Device Settings tab in the printer

properties.

• In Windows, select the appropriate substitution fonts on the Device Settings tab in the printer

properties.

• In Windows, if the printed colors are incorrect, try adjusting the

Color Mode

setting on the Advanced

tab of the printer software.

• In Windows, if printing is slow, try selecting

Fast

as the

Print Quality

setting on the Advanced tab of

the printer software.

Parent topic:

Solving PostScript Printing Problems