Epson WorkForce Pro WF-C8690 A3 Color MFP with PCL/PostScript - Manual (Page 392)

392
Windows (other versions) : Click or Start > All Programs or Programs > EPSON > Epson
Scan 2 > Epson Scan 2 Utility . Make sure your product is selected. If necessary, select the Other
tab and click Reset .
Mac : Open the Applications folder, click Epson Software , and click Epson Scan 2 Utility . Make
sure your product is selected. If necessary, select the Other tab and click Reset .
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
Parent topic: Solving Network Problems
Related tasks
Entering a User ID and Password for Scanning
Starting a Scan Using the Product Control Panel
Starting a Scan Using the Epson Scan 2 Icon
Solving Copying Problems
Check these solutions if you have problems copying with your product.
Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While
Originals Do Not Feed From the Automatic Document Feeder
Parent topic: Solving Problems
Product Makes Noise, But Nothing Copies
If your product makes a noise, but nothing copies, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• If the nozzle check page does not print, but the product's power is on, make sure your product
software is installed correctly.
• Make sure your product is level (not tilted).
Parent topic: Solving Copying Problems
Related concepts
Print Head Cleaning
Print Head Nozzle Check