Cleaning the print head using a computer utility – Epson WorkForce Pro WF-C8690 A3 Color MFP with PCL/PostScript User Manual
Page 359
359
7.
Select
Start
to clean the print head.
When the cleaning cycle is finished, you see a message on the screen.
Caution:
Never turn off the product or open the front cover during a cleaning cycle or you may not
be able to print.
8.
Select
Yes
.
9.
Select
Start
to confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without
printing. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges
may be old or damaged and needs to be replaced.
Parent topic:
Related topics
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows or Mac computer.
1.
Make sure there are no errors on the LCD screen.
2.
Load a few sheets of plain paper in the product.
3.
Do one of the following:
•
Windows:
Access the Windows Desktop and right-click the
icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click
.
•
Mac
: In the Apple menu or the Dock, select
System Preferences
. Select
Print & Fax
,
Print &
Scan
, or
Printers & Scanners
, select your product, and select
Options & Supplies
. Select
Utility
and select
Open Printer Utility
.
4.
Select
Head Cleaning
.