Checking the nozzles using a computer utility – Epson WorkForce Pro WF-C8690 A3 Color MFP with PCL/PostScript User Manual
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10. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the
process as necessary.
Caution:
Never turn off the product or open the front cover during a cleaning cycle or you may not
be able to print.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without
printing. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges
may be old or damaged and needs to be replaced.
Parent topic:
Related concepts
Related topics
Checking the Nozzles Using a Computer Utility
You can check the print head nozzles using a utility on your Windows or Mac computer.
1.
Make sure there are no errors on the LCD screen.
2.
Load a few sheets of plain paper in the product.
3.
Do one of the following:
•
Windows:
Access the Windows Desktop and right-click the
icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click
.
•
Mac
: In the Apple menu or the Dock, select
System Preferences
. Select
Print & Fax
,
Print &
Scan
, or
Printers & Scanners
, select your product, and select
Options & Supplies
. Select
Utility
and select
Open Printer Utility
.
4.
Select
Nozzle Check
.