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Checking the nozzles using a computer utility – Epson WorkForce Pro WF-C8690 A3 Color MFP with PCL/PostScript User Manual

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10. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the

process as necessary.

Caution:

Never turn off the product or open the front cover during a cleaning cycle or you may not

be able to print.

If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without
printing. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges
may be old or damaged and needs to be replaced.

Parent topic:

Print Head Nozzle Check

Related concepts

Print Head Cleaning

Related topics

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Checking the Nozzles Using a Computer Utility

You can check the print head nozzles using a utility on your Windows or Mac computer.

1.

Make sure there are no errors on the LCD screen.

2.

Load a few sheets of plain paper in the product.

3.

Do one of the following:

Windows:

Access the Windows Desktop and right-click the

icon for your product in the right

side of the Windows taskbar, or click the up arrow and right-click

.

Mac

: In the Apple menu or the Dock, select

System Preferences

. Select

Print & Fax

,

Print &

Scan

, or

Printers & Scanners

, select your product, and select

Options & Supplies

. Select

Utility

and select

Open Printer Utility

.

4.

Select

Nozzle Check

.