Solving scanned image quality problems – Epson WorkForce Pro WF-C8690 A3 Color MFP with PCL/PostScript User Manual
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Windows 10:
Click
and select
EPSON
>
Epson Scan 2 Utility
. Make sure the correct product is
selected. If necessary, select the
Other
tab and click
Reset
.
Windows 8.x
: Navigate to the
Apps
screen and select
Epson Scan 2 Utility
. Make sure the correct
product is selected. If necessary, select the
Other
tab and click
Reset
.
Windows (other versions)
: Click
or
Start
>
All Programs
or
Programs
>
EPSON
>
Epson Scan
2
>
Epson Scan 2 Utility
. Make sure the correct product is selected. If necessary, select the
Other
tab and click
Reset
.
Mac
: Open the
Applications
folder, click
Epson Software
, and click
Epson Scan 2 Utility
. Make
sure the correct product is selected. If necessary, select the
Other
tab and click
Reset
.
• Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both
versions and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.
• If the user restriction feature (Access Control) is enabled, a user ID and password are required to
scan. If you do not know the user ID or password, contact your administrator for assistance.
Parent topic:
Related tasks
Entering a User ID and Password for Scanning
Starting a Scan Using the Epson Scan 2 Icon
Solving Scanned Image Quality Problems
Check these sections if a scanned image on your computer screen has a quality problem.
Image Consists of a Few Dots Only
Line of Dots Appears in All Scanned Images
Straight Lines in an Image Appear Crooked
Image is Distorted or Blurry
Image Colors are Patchy at the Edges
Image is Too Dark
Back of Original Image Appears in Scanned Image
Ripple Patterns Appear in an Image
Scanned Image Colors Do Not Match Original Colors
Scanned Image Edges are Cropped
Parent topic: