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Fax memory full error appears – Epson WorkForce Pro WF-C8690 A3 Color MFP with PCL/PostScript User Manual

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• Make sure the Receive Mode is set to

Manual

.

Note:

When answering a call that is a fax, wait until the product's LCD screen displays a message that a

connection has been made before you hang up.

Parent topic:

Solving Faxing Problems

Fax Memory Full Error Appears

If you see an error message telling you that the product's fax memory is full, try these solutions:

• If you set the product to save received faxes in the product's memory or inbox, delete any faxes you

have already read.

Note:

Your product can store up to 100 faxes before its inbox is full.

• If you set the product to save received faxes on a computer, turn on the selected computer. Once the

faxes are saved on the computer, they are deleted from the product's memory.

• If you set the product to save received faxes on a USB device, connect the selected USB device

containing the save fax folder to the product. Once the faxes are saved on the USB device, they are
deleted from the product's memory.

Note:

Make sure the USB device has enough available memory and is not write protected.

• If the memory is full, try sending a monochrome fax using the

Direct Send

feature, sending your fax

by using the

On Hook

feature, sending your faxes by dialing from the external phone device, or

sending your faxes in smaller batches.

• If the product cannot print a received fax due to a product error, such as a paper jam, the memory full

error may appear. Clear any product errors, then ask the sender to resend the fax.

Parent topic:

Solving Faxing Problems

Related references

Fax Sending Options

Related tasks

Saving and Viewing Received Faxes