Epson WorkForce Pro WF-C8690 A3 Color MFP with PCL/PostScript - Manual (Page 424)

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4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions:
• Windows 10/8.x : Select Epson Event Manager and click Uninstall .
• Windows 7/Windows Vista : Open the Windows Control Panel utility. Select Programs and
Features . (In Classic view, select Programs and click Uninstall a program .) Select Epson
Event Manager and click Uninstall/Change .
5. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions:
• Windows 10 : Select Epson Scan 2 and click Uninstall .
• Windows 8.x / Windows 7 / Windows Vista: Select Epson Scan 2 and click Uninstall/Change .
6. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Parent topic: Uninstall Your Product Software
Uninstalling Product Software - Mac
In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or
epson.com.jm/support (Caribbean) and select your product.
2. Click Downloads .
3. Select your operating system, click Utilities , locate the Uninstaller utility, and click Download .
4. Run the file you downloaded.
5. Double-click the Uninstaller icon.
6. In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.
7. Click Uninstall .
8. Follow the on-screen instructions to uninstall the software.
9. Reinstall your product software.