Job status error codes – Epson WorkForce Pro WF-C8690 A3 Color MFP with PCL/PostScript User Manual

Page 378

378

LCD screen message

Condition/solution

To use cloud services, update the
root certificate from the Epson Web
Config utility.

Access the Web Config utility and update the cloud service root
certificate.

Check that the printer driver is
installed on the computer and that
the port settings for the printer are
correct.

Make sure the printer port is correctly configured. In Windows,
make sure the port is set to a

USBXXX

setting for a USB

connection or

EpsonNet Print Port

for a network connection.

Recovery mode

An error has occurred during firmware updating. Connect your
product using a USB cable and try downloading the Firmware
Update from the Epson support site. If you still need help,
contact Epson for support.

Parent topic:

Solving Problems

Related references

Where to Get Help

Related topics

Wi-Fi or Wired Networking

Job Status Error Codes

If a job does not complete successfully, you can check the error code for the reason. Press the

Job/Status

button, select

Job Status

Log

, and select the incomplete job to display the error code

and additional information.

Code

Condition/solution

001

The product was turned off by a power failure.

101

Memory is full. Reduce the size of the print job.