Epson L1455 - Manual (Page 168)

Solving Problems
Checking the Printer Status
Checking Messages on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages Solutions
Printer error. Turn the power off and on again.
For details, see your documentation. Remove any paper or protective material in the printer and the paper
cassette. If the error message is still displayed after turning the power off
and on again, contact Epson support.
No dial tone detected. This problem might be resolved by selecting Setup > System
Administration > Fax Settings > Basic Settings > Line Type, and then
selecting PBX. If your phone system requires an external access code to
get an outside line, set the access code after selecting PBX. Use # (hash)
instead of the actual access code when entering an outside fax number.
This makes connection more secure.
If the error message is still displayed, set the Dial Tone Detection
settings to disabled. However, disabling this feature may drop the first
digit of a fax number and send the fax to the wrong number.
Failed to receive faxes because the fax data
capacity is full. Press [i] for details. Received faxes may accumulate without being processed due to the
following reasons.
❏ Cannot print because a printer error has occurred.
Clear the printer error. To check the details and solutions to the error,
press the button and then select Printer Information.
❏ Cannot save in the computer or the memory device.
To check whether or not received faxes have been saved, press the
button and then select Job Monitor > Communication Job. To save
received faxes, turn on the computer or connect a memory device to
the printer.
Combination of the IP address and the subnet
mask is invalid. See your documentation. Enter the correct IP address or default gateway. Contact your network
administrator for assistance.
Root certificate expired. Update the root
certificate to use cloud services. Run Web Config, and then update the root certificate.
Recovery Mode The printer has started in recovery mode because the firmware update
failed. Follow the steps below to try to update the firmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the firmware over a network
connection.)
2. Visit your local Epson website for further instructions.
Related Information
& “Contacting Epson Support” on page 227
User's Guide
Solving Problems
168