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Accessing on-line documentation – Enterasys Networks 2000 User Manual

Page 18

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Introduction

1-10

Getting Help

the use of the windows and their associated command and menu options. Note
that if a Help button is grayed out, on-line help has not yet been implemented for
the associated window.

From the Help menu accessed from the Chassis View window menu bar, you can
access on-line help specific to the Chassis View window, as well as bring up the
Chassis Manager window for reference. Refer to Chapter 2 for information on the
Chassis View and Chassis Manager windows.

Accessing On-line Documentation

The complete suite of documents available for NetSight Element Manager can be
accessed via a menu option from the primary window menu bar: Help —>
Online Documents.

If you chose to install the documentation when you installed

NetSight Element Manager, selecting this option will launch Adobe’s Acrobat
Reader and a menu file which provides links to all other available documents.

Getting Help from the Global Technical Assistance Center

If you need technical support related to NetSight Element Manager, contact the
Global Technical Assistance Center via one of the following methods:

By phone:

(603) 332-9400
24 hours a day, 365 days a year

By fax:

(603) 337-3075

By mail:

Enterasys Networks
Technical Support
35 Industrial Way
Rochester, NH 03867

By e-mail:

[email protected]

NOTE

All of the online help windows use the standard Microsoft Windows help facility. If you
are unfamiliar with this feature of Windows, you can select Help from the Windows
Start

menu, or Help —>How to Use Help from the primary NetSight Element

Manager window.

TIP

If you have not yet installed the documentation, the Online Documents option will not
be accessible from the menu file. In order to activate this option, you must run the
setup.exe

again to install the documentation component. See the Installation Guide for

details.