KACO blueplanet gridsave eco 5.0 TR1 User Manual
Page 41
Maintenance/Troubleshooting
Operating instructions for blueplanet-gridsave eco_EN
Page 41
Fault
Cause of fault
Explanation/remedy
By
The device
switches off
If the device has shut down, it attempts to re-start at regular
intervals.
The device switches off automatically under the following con-
ditions. These must be investigated:
• Overload
• DC overvoltage and undervoltage
• Heavy battery discharge
• Overtemperature
"
Check that the "Shutdown" display on the control panel
of the device is on, and check the reason in "GS eco link"
in the "Attention required" field, in the "Now" area of the
"Data View" tab. Make a note of the reason given, and con-
tact your supplier.
-
Problems with the
AC power
•
Generator volt-
age too low
•
Mains voltage
unstable.
•
The power is fluctuating, the displays are lit brighter or
weaker, but do not go out.
"
Use the displays on the device control panel and the power
data to try and determine the reason.
"
The generator power can fluctuate due to poor generator
conditions or due to high loads being added or removed.
In "GS eco link" check the measurement for the generator
voltage.
"
The device power can fluctuate if very high loads are
started. In "GS eco link", check the measurement for the
output voltage (AC Load Voltage).
K
Problems with
the AC power
The power drops
for short periods
(one second to
several minutes)
Use the displays on the device control panel and the power
data to try and determine the reason.
"
The device may be in eco mode and the load is too small
to be detected. In this mode, the device pulses the power
until a load is detected.
"
In "GS eco link", check the power level of the eco mode (Eco
Power Level). The device may switch off due to an overload
or lower DC voltage and attempts regularly to re-start. If
the device shuts down, all high loads that could cause a
shutdown are switched off. If the device shuts down due
to low DC voltage, check the availability of the generator
and the possible reasons why the generator is not starting,
such as an empty starter battery or no fuel.
The power drops
for longer periods
(10 minutes to
several hours).
Use the displays on the device control panel and the power
data to try and determine the reason.
"
In "GS eco link", check the "Attention required" field in the
"Now" area on the "Data View" tab if a fault is displayed,
and contact your installation engineer / system integrator.
B, E
Table 6:
Troubleshooting