SMA POWER PLANT CONTROLLER - Manual (Page 40)

8 Troubleshooting SMA Solar Technology AG
40 PPC-BE-P7-en-13 Operating Manual
8 Troubleshooting
8.1 Calling up Information on Software Version and Service-Relevant
Information
You can find service-relevant information (required if a fault has occurred) in the dialog Type label.
Procedure:
1. Log into the user interface as an installer (see Section 11.3.1, page 54).
2. Select PPC > Settings > Nameplate.
8.2 Calling-Up and Acknowledging Error, Warning and Event Messages
Errors, warnings or events that occur in the PV system and are saved in the Power Plant Controller are displayed via the
user interface of the Power Plant Controller. When the cause of the message has been eliminated, the message can be
acknowledged on the user interface.
Procedure:
1. Log into the user interface (see Section 11.3.1, page 54).
2. To display errors, select PPC > Events > Messages > Error.
3. To display warnings, select PPC > Events > Messages > Warning.
4. To acknowledge individual, highlighted messages, go to the relevant page and click the button [ACK selected].
5. To acknowledge all messages, go to the relevant page and click the button [ACK all visible].
8.3 Errors and Warnings
Error text Explanation
Inverter: Warning A warning is displayed on the Sunny Central (see Sunny Central user manual)
Inverter: Error network The Sunny Central cannot be reached via the network.
CLCON: Error Network The Cluster Controller cannot be reached via the network.
Measurement 1: Voltage error The measured value of the voltage from record 1 is outside the valid
measurement range.
Measurement 1: Frequency error The measured value of the frequency from record 1 is outside the valid
measurement range.
Measurement 1: Active power error The measured value of the active power from record 1 is outside the valid
measurement range.
Measurement 1: Reactive power error The measured value of the reactive power from record 1 is outside the valid
measurement range.
Measurement 2: Voltage error The measured value of the voltage from record 2 is outside the valid
measurement range.
Measurement 2: Frequency error The measured value of the frequency from record 2 is outside the valid
measurement range.
Measurement 2: Active power error The measured value of the active power from record 2 is outside the valid
measurement range.
Measurement 2: Reactive power error The measured value of the reactive power from record 2 is outside the valid
measurement range.