SMA SUNNY WEBBOX - Manual (Page 64)

Settings SMA Solar Technology AG / SMA America, LLC
64 SWebBox-BA-en-36 User Manual
10.10 Active Alerting in Case of Error
10.10.1 Information on Active Alerting in Case of Error
The Sunny WebBox can notify you by e-mail when an error event occurs. An Internet connection is
required for this feature.
. Sunny WebBox reports an error event after two intervals of data compression
If you have activated the error alerts, the Sunny WebBox will send events of type "Error"
via e-mail. The Sunny WebBox reports error type events, which persist twice as long as the
time set for forming averages for data compression (see Section 9.6.1 "Setting Data
Compression" (page 54)). For example, if you have set that the Sunny WebBox always
forms averages after 15 minutes,
Sunny WebBox reports error type events which persist for more than 30 minutes. The
Sunny WebBox does not send events of type "Warning“ and "Disturbance" by e-mail.
Additional costs for alerts in event of an error
Depending on the selected communication type, additional costs may be incurred to you
for alerts in the event of an error. Ask your service provider about possible additional costs.
Warning or disturbance event reports from the Sunny Portal
You can configure the Sunny Portal to send you reports on warning or disturbance events
via e-mail. The e-mails can be forwarded to a mobile phone via an e-mail to SMS service
provider. Sunny WebBox settings regarding active alerting in the event of errors do not
affect the event reports you can configure in Sunny Portal.
Displaying error, warning and disturbance type events via the user interface
The Sunny WebBox enters error, warning and disturbance type events in the event report,
and displays them via the user interface (see Section 8.4 "Displaying the Event Report"
(page 45)).