Grass Valley Aurora Edit LD v.6.0a Installation - Manual (Page 7)

Aurora Edit Installation and Configuration Guide 7
Grass Valley Product Support
To get technical assistance, check on the status of problems, or report new
problems, contact Grass Valley Product Support via e-mail, the Web, or by
phone or fax. Contact Grass Valley first regarding problems with third party
software on Grass Valley products, such as the Microsoft
®
Windows
®
operating system and SQL Server™.
Web Technical Support
To access support information on the Web, visit the product support Web page
on the Grass Valley Web site. You can download software or find solutions to
problems by searching our Frequently Asked Questions (FAQ) database.
World Wide Web: http://www.thomsongrassvalley.com/support/
Technical Support E-mail Address: [email protected] .
Phone Support
Use the following information to contact product support by phone during
business hours. After hours phone support is available for warranty and contract
customers.
United States (800) 547-8949 (Toll Free) France +33 (1) 34 20 77 77
Latin America (800) 547-8949 (Toll Free) Germany +49 6155 870 606
Eastern Europe +49 6155 870 606 Greece +33 (1) 34 20 77 77
Southern Europe +33 (1) 34 20 77 77 Hong Kong +852 2531 3058
Middle East +33 (1) 34 20 77 77 Italy +39 06 8720351
Australia +61 1300 721 495 Netherlands +31 35 6238421
Belgium +32 2 3349031 Poland +49 6155 870 606
Brazil +55 11 5509 3440 Russia +49 6155 870 606
Canada (800) 547-8949 (Toll Free) Singapore +656379 1390
China +86 106615 9450 Spain + 34 91 512 03 50
Denmark +45 45968800 Sweden +46 87680705
Dubai + 971 4 299 64 40 Switzerland +41 (1) 487 80 02
Finland +35 9 68284600 UK +44 870 903 2022