Orion System PT-Link II BACnet3 - Manual (Page 27)

PT-Link II BACnet3 Interface
5. TROUBLESHOOTING
27
Figure 35: Full Diagnostic
5.4 FieldServer Diagnostic Utilities
10. If desired, the default capture period can be changed.
See
Figure 36.
11. Click on . Figure 36.
Figure 36: Set Capture Period and Start Diagnostic
11. Wait for the Capture period to fi nish. The Diagnostic
Test Complete Window will appear. Figure 37.
Figure 37: Diagnostic Test Complete Window
12. Once the Diagnostic test is complete, a .zip fi le will be
saved on the PC.
13. Click in the Diagnostic Test Complete Window
to launch explorer and have it point directly at the
correct folder.
14. Send the Diagnostic zip fi le to support@fi eldserver.com.
9. Select Full Diagnostic. See Figure 35.