Troubleshooting – Ask Proxima D-ILATM Pro AV SX1 User Manual

Page 52

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Troubleshooting

Solutions to common problems related to your projector are described here. If none of the solutions presented here solves the

problem, unplug the projector and consult an authorized dealer.

Symptom

Probable cause

Corrective action

Page

Projector will not turn

on.

• Is the power cord disconnected?

• Insert the power cord (plug) firmly.

• Is the main power switch turned on?

• Turn on the MAIN POWER switch.

• Is the lamp-replacement opening cover

closed correctly?

• Turn off the MAIN POWER switch,

close the lamp-replacement opening

cover, and turn on the main power

switch again.

26, 48

• Is the air filter closed correctly?

• Turn off the MAIN POWER switch, fit

the air filter correctly, and turn on the

main power switch again.

26, 51

• Has the lamp life expired? (Has the

lamp use time reached 1000 hours?)

• Turn off the MAIN POWER switch,

replace with a new lamp, and turn on

the MAIN POWER switch. Reset the

lamp use time after replacing with a

new lamp.

26, 48, 50

Light is not emitted,

or light level is low.

• Is the lens cap removed?

• Remove the lens cap.

• Is the lamp life near its end?

• Check the lamp use time on the menu,

and if the lamp life is near its end,

arrange for a replacement lamp, or

replace a little earlier.

With power on,

operation starts but

stops in a few minutes.

• Is the air intake or exhaust area

blocked?

• Turn off the MAIN POWER switch,

remove any blocking objects, and turn

on the MAIN POWER switch again.

6, 8, 15, 26

Video image does not

appear, or audio

sound does not occur.

• Is the correct input selected?

• Select the correct inputs with the

VIDEO (or “video”) and COMPUTER

(or “computer”) buttons.

• Are the devices connected correctly?

• Connect the devices correctly.

• Are signals being supplied from the

connected devices?

• Set the devices correctly.

—

• Are input signals (scanning frequency,

etc.) appropriate?

• Check if the signal is correct as input

(scanning frequency, etc.).

Input the appropriate signal.

• Is the source setting correctly selected?

• Set the source setting to AUTO or to

the correct dedicated source (forced

mode).

46, 47

• Is brightness adjusted correctly?

• Adjust brightness on the menu.

• Is volume set at minimum?

• Adjust volume with the remote control’s

VOL. (-I-/-) buttons.

• Aren’t video and audio turned off by

pressing the remote control’s AV

MUTING button?

• Press the remote control’s AV MUTING

button to turn video and audio on.

Video image is not

clear.

• Is focus adjusted correctly?

• Adjust focus with the remote control’s

FOCUS (+/-) buttons.

28, 31

• Is distance too short or too long?

• Set the projector at the correct

distance.

16, 17

• Are TRACKING and PHASE adjusted

correctly?

• Adjust TRACKING and PHASE on the

menu.

31,37

Color is poor or

unstable.

• Is picture quality (color density, etc.)

adjusted correctly?

• Adjust picture quality on the menu.

• Is the correct broadcast system (color

system) selected?

• Set the broadcast system (color

system) to AUTO.

• Are signals (scanning frequency, etc.) to

connected devices appropriate?

• Check if the signal is appropriate

(scanning frequency, etc.), and input

the appropriate signal.

• Is the source setting correctly selected?

Isn’t a wrong source (forced mode)

selected?

• Set the source setting to AUTO. If the

problem still persists, set it to the

correct dedicated source (forced mode).