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Section 6 - maintenance and troubleshooting, Section 6 • maintenance and troubleshooting -1 – Winco DGC-500 User Manual

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DGC-500 Maintenance and Troubleshooting

6-1

SECTION 6 • MAINTENANCE AND
TROUBLESHOOTING

PREVENTATIVE MAINTENANCE

The only preventative maintenance required on the DGC-500 is to periodically check that the connections
between the DGC-500 and the system are clean and tight. DGC-500 units are manufactured using state-of-
the-art, surface-mount technology. As such, Basler Electric recommends that no repair procedures be
attempted by anyone other than Basler Electric personnel.

TROUBLESHOOTING

If you do not get the results that you expect from the DGC-500, first check the programmable settings for the
appropriate function. Use the following troubleshooting procedures when difficulties are encountered in the
operation of your genset control system.

Incorrect Display of Battery Voltage, Coolant Temperature, Oil Pressure, or Fuel Level

Step 1.

Verify that all wiring is properly connected. Refer to Figures 5-5 through 5-7.

Step 2.

Confirm that the SENDER COMM terminal (P19) is connected to the negative battery terminal and
the engine-block side of the senders. Current from other devices sharing this connection can cause
erroneous readings.

Step 3.

If the displayed battery voltage is incorrect, ensure that the proper voltage is present between the
BATT+ terminal (P20) and the SENDER COMM terminal (P19).

Step 4.

Verify that the correct senders are being used.

Step 5.

Verify that the correct sender curves are being used.

Step 6.

Ensure that the senders are operating properly.

Incorrect Display of Generator Voltage

Step 1.

Verify that all wiring is properly connected. Refer to Figures 5-5 through 5-7.

Step 2.

Ensure that the proper voltage is present at the DGC-500 voltage sensing inputs (P23, P26, P29,
and P30).

Step 3.

Verify that the voltage transformer ratio and sensing configuration is correct.

Step 4.

Confirm that the voltage sensing transformers are correct and properly installed.

Incorrect Measurement or Display of Generator Current

Step 1.

Verify that all wiring is properly connected. Refer to Figures 5-5 through 5-7.

Step 2.

Ensure that the proper current is present at the DGC-500 current sensing inputs (P10 - P17).

Step 3.

Verify that the current sensing transformer ratios are correct.

Step 4.

Confirm that the current sensing transformers are correct and properly installed.

Incorrect Display of Engine RPM

Step 1.

Verify that all wiring is properly connected. Refer to Figures 5-5 through 5-7.

Step 2.

Verify that the flywheel teeth setting is correct.

Step 3.

Confirm the nominal frequency setting.

Step 4.

Verify that the prime mover governor is operating properly.

Step 5.

Verify that the measured frequency of the voltage at the MPU input (P39 and P40) is correct.

Step 6.

If the MPU is shared with the governor, verify that the polarity of the MPU input to the governor
matches the polarity of the MPU input to the DGC-500.