Toshiba Q-Flowsaver II - Manual (Page 64)

TOSHIBA
12.0 Spare Parts List/After Sales Service
12.1 Requesting After Sales Service
When requesting after-sales service, report the contents of the following PROBLEM
INFORMATION SHEET, which will help repair the system quickly.
Problem Information Sheet
Item
Customer's name
Refer to Person In charge
Address
Telephone No.
Inverter
spec.
Model No.
Serial No.
Test No.
Delivery date
Time in service
Date when problem arose
Use
Motor rating
Poles, _H2i. Hz.
Made by Toshiba?
New?
Number of units?
Made by another oompany?
Alternate? Continuous?
Status of
Use Indoor? Outdoor? Temperature range?
Ambient
condition Humidity:
Dust composition and size:
Presenoe of salt and extent of corrosion from It:
Vibrations, In miorometers:
Presenoe of corrosive gas:
Availability of air conditioning:
Number of phases:
Voltage between LI phase and L2 phase:
Power
souroe
Voltage between L2 phase and L3 phase:
Voltage between L3 phase and LI phase:
Number of Hz:
Problem ooourredhours after motor had been started. Motor has
been stopped for
hours.
Phenome­
non State of
motor when
problem was
found
Problem occurred during perlodio Inspection?
Problem ooourred when motor was started?
Problem occurred during acoeleratlon?
Problem occurred during deceleration?
Problem ooourred while motor was not running?
Frequenoy
of problem First time? Problem ooourred times In the past.
Problem ooours sometimes?
Problem ooours every time motor Is operated?
When did problem first occur?
Trouble
Indicator
□ NO DISPLAY □ OC1 □ OC2 □ OC3 □ OCA □ OCL □ OP2 □ OP □ OL □ OH
□ EF □ Err.2 □ Err.3 □ Err.4 □ Err.5 □ Err.6 □ EEP □ EEP2 □ EEP3 □ ERR.t
Detailed desorlptlon of problem:
Temporary diagnosis and oorreotive action:
Date defeotlve produot shipped: To:
Deadline for repairs:
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