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Troubleshooting – Kenmore 385.15512 User Manual

Page 76

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Troubleshooting

f

Condition

Cause

Reference

The needle thread
breaks.

1. The needle thread is not threaded properly

2. The needle thread tension is too tight.
3. The needle is bent or blunt.
4. The needle is incorrectly inserted,

5 .

The needle thread and the bobbin thread are not set properly

under the presser foot when sewing is starting.

6. The fabric is not drawn to the rear when sewing is finished ,

7. The thread is too heavy or too fine for the needle..

Page 24

Pages 26, 28
Page 10
Page 10
Page 24

Page 32
Page 14

The bobbin thread
breaks.

1. The bobbin thread is not threaded properly in the bobbin

case and shuttle,

2.. Lint has collected in the shuttle area.
3. The bobbin is damaged and doesn't turn smoothly

Page 22

Page 64

Change the bobbin

The needle breaks.

1. The needle is incorrectly inserted,.

2.. The needle is bent or blunt,
3. The needle damp screw is loose.
4., The needle thread tension is too tight.
5. The fabric is not drawn to the rear when sewing is finished.
6 The needle is too fine for the fabric being sewn.

Page 10
Page 10
Page 10
Pages 26, 28
Page 32

Page 14

Skipped stitches

1 .

The needle is incorrectly inserted.

2. The needle is bent or blunt.
3. The needle and/or threads are not suitable for the work being

sewn.

4. A blue needle is not being used for sewing stretch, very fine

fabrics and synthetics.

5. The needle thread is not threaded properly.
6.

The wrong needle is used.

Page 10
Page 10
Page 14

Page 14

Page 24

Change the needle

Seam puckering

1. The needle thread tension is too tight.

2.

The needle thread is not threaded properly

3.

The needle is too heavy for the fabric being sewn.

4.

The stitch length is too long for the fabric.

Pages 26, 28
Page 24
Page 14
Make stitch denser

The cloth is not

feeding smoothly.

1.

The feed dog is packed with lint,

2.

The stitches are too fine.

3.

The feed dog is not raised after “drop feed" sewing

Page 62
Make stitch coarser
Page 38

The machine
doesn’t work.

1.

The machine is not plugged in.

2.

A thread is caught in the shuttle race.

3.

Push-clutch is disengaged,

Page 6
Page 64

Pages 18, 20

Patterns are

distorted.

1 - The stitch is not balanced

Page 30

Noisy operation

1,

There is thread caught in the hook race.

2.

Lint has built up in the shuttle or the shuttle race.

Page 64
Page 64

.....................

J

For customer assistance call or e-mail:

1-877-SEWING-U (1-877-739-4648)

9 am - 5 pm, CST, Monday - Friday

[email protected]

68