Troubleshooting – Kenmore 385.15512 User Manual
Page 76
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Troubleshooting
f
Condition
Cause
Reference
The needle thread
breaks.
1. The needle thread is not threaded properly
2. The needle thread tension is too tight.
3. The needle is bent or blunt.
4. The needle is incorrectly inserted,
5 .
The needle thread and the bobbin thread are not set properly
under the presser foot when sewing is starting.
6. The fabric is not drawn to the rear when sewing is finished ,
7. The thread is too heavy or too fine for the needle..
Page 24
Pages 26, 28
Page 10
Page 10
Page 24
Page 32
Page 14
The bobbin thread
breaks.
1. The bobbin thread is not threaded properly in the bobbin
case and shuttle,
2.. Lint has collected in the shuttle area.
3. The bobbin is damaged and doesn't turn smoothly
Page 22
Page 64
Change the bobbin
The needle breaks.
1. The needle is incorrectly inserted,.
2.. The needle is bent or blunt,
3. The needle damp screw is loose.
4., The needle thread tension is too tight.
5. The fabric is not drawn to the rear when sewing is finished.
6 The needle is too fine for the fabric being sewn.
Page 10
Page 10
Page 10
Pages 26, 28
Page 32
Page 14
Skipped stitches
1 .
The needle is incorrectly inserted.
2. The needle is bent or blunt.
3. The needle and/or threads are not suitable for the work being
sewn.
4. A blue needle is not being used for sewing stretch, very fine
fabrics and synthetics.
5. The needle thread is not threaded properly.
6.
The wrong needle is used.
Page 10
Page 10
Page 14
Page 14
Page 24
Change the needle
Seam puckering
1. The needle thread tension is too tight.
2.
The needle thread is not threaded properly
3.
The needle is too heavy for the fabric being sewn.
4.
The stitch length is too long for the fabric.
Pages 26, 28
Page 24
Page 14
Make stitch denser
The cloth is not
feeding smoothly.
1.
The feed dog is packed with lint,
2.
The stitches are too fine.
3.
The feed dog is not raised after “drop feed" sewing
Page 62
Make stitch coarser
Page 38
The machine
doesn’t work.
1.
The machine is not plugged in.
2.
A thread is caught in the shuttle race.
3.
Push-clutch is disengaged,
Page 6
Page 64
Pages 18, 20
Patterns are
distorted.
1 - The stitch is not balanced
Page 30
Noisy operation
1,
There is thread caught in the hook race.
2.
Lint has built up in the shuttle or the shuttle race.
Page 64
Page 64
.....................
J
For customer assistance call or e-mail:
1-877-SEWING-U (1-877-739-4648)
9 am - 5 pm, CST, Monday - Friday
68