Kenmore 385.19005 User Manual

Page 83

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Troubleshooting

[

Problem

Cause

Reference

The machine is noisy.

1 Threads have been caught in the hook

mechanism.

2. The feed dog is packed with lint.

See page 76,

The needle thread
breaks.

1, The needle thread is not threaded properly.

2, The needle thread tension is too tight.

3, The needle is bent or blunt,
4, The needle is inserted incorrectiy
5, The thread is too heavy for the needle.
6, The needle thread is not set in the thread holder when

embroidery sewing started.

See page 16,

See page 26, 32
See page 8.
See page 8.

See page 8
See page 54,

The bobbin thread
breaks.

1. The bobbin thread is not threaded properly in the

bobbin holder;

2. Lint has collected in the bobbin holder,

3. The bobbin is damaged and does not turn smoothly.

See page 15,

See page 76,
Replace the bobbin

The needle breaks.

1. The needle is inserted incorrectly.

2. The needle is bent or blunt.
3. The needle clamp screw is loose.

4 The needle thread tension is too tight.
5, The fabric is not drawn to the rear when sewino is

finished,

6, The needle is too fine for the fabric being sewn

See page 8,

See page 8.
See page 8,
See page 26, 32,

See page 22.

See page 12,

Visual Touch
Screen is not clear

1, The contrast of the screen is not adjusted

properly

See page 20

PC Card does not

work.

1. The PC Card is not inserted correctly.

2, The PC Card is damaged.

See page 65
See page 21

Skipped stitches

1- The needle is insetted incor rectly.

2 The needle is bent or blunt.
3, The needle and/or threads are not suitable for the

work being sewn,

4 A BLUE TIPPED needle is not being used for sewing

stretch, very fine and synthetics.

5. The needle thread is not threaded properly
6. A defective (rusted, burred needle eye) needle

Is used

7. The embroider y hoop is not set properly,
8. The fabric is not pulled tightly enough on the

embroider y hoop

See page 8.
See page 8

See page 12.

See page 12,

See page 16

Change the needle.

See page 54

See page 53

Seam puckering

. The needle tension is too tight.

2 The needle thread or the bobbin thread is not

threaded correctly.

3. The needle is too heavy for the fabric being sewn

4, The stitch length is too long for the fabric.
5 The presser foot pressure is not adjusted correctly

* When sewing extremely lightweight materials place

interfacing underneath the fabric,

6 The fabric is not pulled tightly enough on the

embroidery hoop.

See page 26, 32.
See pages 15,16

See page 12.
Make stitches shorter.
See page 6.

See page 53.

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