KEYENCE LK-HD1001 - Manual (Page 54)

A-4
Appendices
A
Error Codes
This section lists the error codes displayed by the LK-G5000 Series and the
countermeasures.
Display
System
error
Error description Countermeasure
Err-00  Head connection error Check the sensor head connection.
If there are errors with two or more sensor heads,
the smallest error number among Err-01 to 12 is
displayed.
Err-01 to
12

Head 01 to 12
error
Err-13  Controller error
Turn off the power and turn it on again.
If the error continues, contact your nearest
KEYENCE office.
Err-15 
Controller
SRAM error
Turn off the power and turn it on again, or initialize
the settings.
If the error continues, contact your nearest
KEYENCE office.
Err-16 
USB communication
error
Turn off the power and turn it on again.
If the error continues, contact your nearest
KEYENCE office.
Err-17 
Ethernet
communication error
Turn off the power and turn it on again.
If the error continues, contact your nearest
KEYENCE office.
Err-19  Expansion unit error
Turn off the power, disconnect the expansion unit
and connect it again, and then turn on the power
again.
If the error continues, contact your nearest
KEYENCE office.
Err-30 to
39

Head expansion unit
error
Turn off the power, disconnect the head expansion
unit and connect it again, and then turn on the
power again.
If the error continues, contact your nearest
KEYENCE office.
Err-50 Command error
The received command is not defined for the RS-
232C communication.
Check the command you sent.
Err-51 Status error
Operation through the RS-232C communication is
not available (e.g., a measurement control
command was received in the communication
mode).
Check the mode and the command you sent.
Err-60 Command length error
The command or parameter received through the
RS- 232C communication has an insufficient
number of characters. Check the command you
sent.
Err-61 Parameter count error
The command received through the RS-232C
communication has insufficient parameters. Check
the command you sent.