8 customer service, Customer service, 7 .8 customer service – BUCHI KjelSampler K-377 User Manual
Page 142
7 Maintenance
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K-375/376/377 Operation Manual, Version B
7 .8
Customer service
Only authorised service personnel are allowed to perform repair work on the instrument. These
persons have a comprehensive technical training and knowledge of possible dangers which might
arise from the instrument.
Addresses of official BUCHI customer service offices are given on the BUCHI website under:
www.buchi.com. If malfunctions occur on your device or you have technical questions or application
problems, contact one of these offices.
The customer service offers the following:
• Spare part service
• Installation Qualification (IQ)/Repeating IQ
• Operation Qualification (OQ)/Repeating OQ
• Repair service
• Maintenance service
• Technical advice
• Application support