Losi LOSB9563 User Manual
Page 56
LOSB9535 Xcelorin Electronic Speed Control v1.1 Page 56
Your local hobby store and/or place of purchase cannot provide warranty
support or repair. Once assembly, setup or use of the Product has been started,
you must contact Horizon directly. This will enable Horizon to better answer
your questions and service you in the event that you may need any assistance.
For questions or assistance, please direct your email to
, or call 877.504.0233 toll free to speak to a
service technician.
Inspection or Repairs
If this Product needs to be inspected or repaired, please call for a Return
Merchandise Authorization (RMA). Pack the Product securely using a shipping
carton. Please note that original boxes may be included, but are not designed
to withstand the rigors of shipping without additional protection. Ship via a
carrier that provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is
accepted at our facility. A Service Repair Request is available at
www.horizonhobby.com
on the “Support” tab. If you do not have internet
access, please include a letter with your complete name, street address, email
address and phone number where you can be reached during business days,
your RMA number, a list of the included items, method of payment for any non-
warranty expenses and a brief summary of the problem. Your original sales