Losi LOSB9576 - Manual (Page 50)

LOSB9515 Xcelorin Electronic Speed Control v1.1 Page 50
If this Product needs to be inspected or repaired, please call for a Return
Merchandise Authorization (RMA). Pack the Product securely using a shipping
carton. Please note that original boxes may be included, but are not designed
to withstand the rigors of shipping without additional protection. Ship via a
carrier that provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is
accepted at our facility. A Service Repair Request is available at
www.horizonhobby.com on the “Support” tab. If you do not have internet
access, please include a letter with your complete name, street address, email
address and phone number where you can be reached during business days,
your RMA number, a list of the included items, method of payment for any non-
warranty expenses and a brief summary of the problem. Your original sales
receipt must also be included for warranty consideration. Be sure your name,
address, and RMA number are clearly written on the outside of the shipping
carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales
receipt verifying the proof-of-purchase date. Provided warranty conditions
have been met, your Product will be repaired or replaced free of charge. Repair
or replacement decisions are at the sole discretion of Horizon Hobby.
Non-Warranty Repairs