Warranty product returns, Preface – Carrier Access 770-0015 AM User Manual
Page 4
iv
IP Router - Release 1.8
Preface
Warranty
OBLIGATIONS OR LIABILITIES OF CARRIER ACCESS, INCLUDING ANY WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ALL OTHER
WARRANTIES ARE DISCLAIMED AND EXCLUDED BY CARRIER ACCESS.
THE REMEDIES CONTAINED IN THIS AGREEMENT WILL BE THE SOLE AND
EXCLUSIVE REMEDIES WHETHER IN CONTRACT, TORT, OR OTHERWISE, AND
CARRIER ACCESS WILL NOT BE LIABLE FOR INJURIES OR DAMAGES TO PERSONS OR
PROPERTY RESULTING FROM ANY CAUSE WHATSOEVER, WITH THE EXCEPTION OF
INJURIES OR DAMAGES CAUSED BY THE GROSS NEGLIGENCE OF CARRIER ACCESS.
THIS LIMITATION APPLIES TO ALL SERVICES, SOFTWARE, AND PRODUCTS DURING
AND AFTER THE WARRANTY PERIOD. IN NO EVENT WILL CARRIER ACCESS BE
LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR
COMMERCIAL LOSSES EVEN IF CARRIER ACCESS HAS BEEN ADVISED THEREOF.
No agent, Distributor, or representative is authorized to make any warranties on behalf of Carrier
Access or to assume for Carrier Access any other liability in connection with any of Carrier Access’s
Products, software, or services.
Warranty Product Returns
Before returning any equipment to Carrier Access Corporation, first contact the distributor or dealer
from which you purchased the product.
A Return Material Authorization (RMA) number is required for all equipment returned to Carrier
Access Corporation. Call Carrier Access Corporation Customer Support at (800) 786-9929 or (303)
442-5455 for RMA number, repair/warranty information and shipping instructions. Be prepared to
provide the following information:
l
Carrier Access Corporation serial number(s) from the system chassis or circuit card(s)
l
Name of distributor or dealer from which you purchased the product
l
Description of defect