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Checking the equipment, Start-up routine, Troubleshooting the video subsystem – Dell PowerVault 745N User Manual

Page 40: Troubleshooting the keyboard

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Start-Up Routine

 

Look and listen during the system's start-up routine for the indications described in

Table 5

-1

.

 

 

Table 5-1. Start-Up Routine Indications 

 

Checking the Equipment

 

This section provides troubleshooting procedures for external devices attached to the system, such as the monitor, keyboard, or mouse. Before you perform
any of the procedures, see "

External Connections

."

 

Troubleshooting the Video Subsystem

 

Problem

l

 

Monitor is not working properly.

l

 

Video memory is faulty.

 

Action

1.

 

Check the system and power connections to the monitor.

2.

 

Run the appropriate online diagnostic test. See "

Using Server Administrator Diagnostics

" in "Running System Diagnostics."

 

If the tests run successfully, the problem is not related to video hardware. See "

Finding Software Solutions

."

 

If the tests fail, see "

Getting Help

."

 

Troubleshooting the Keyboard

 

Problem

l

 

System message indicates a problem with the keyboard.

l

 

Keyboard is not functioning properly.

 

Action

1.

 

Run the appropriate online diagnostic test. See "

Using Server Administrator Diagnostics

" in "Running System Diagnostics."

 

If the test fails, continue to the next step.

Look/listen for:

Action

 

An error message displayed on the monitor.

 

See "

System Messages

" in "Indicators, Codes, and Messages."

 

A series of beeps emitted by the system.

 

See "

System Beep Codes

" in "Indicators, Codes, and Messages."

 

Alert messages from the systems management software.

 

See the systems management software documentation.

 

The monitor's power indicator.

 

See "

Troubleshooting the Video Subsystem

."

 

The keyboard indicators.

 

See "

Troubleshooting the Keyboard

."

 

The hard-drive status and activity indicators.

 

See "

Troubleshooting Hard Drives

."

 

An unfamiliar constant scraping or grinding sound when you access a drive.  See "

Getting Help

."