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Troubleshooting your system, Safety first—for you and your system, External connections – Dell PowerVault 745N User Manual

Page 39: Checking basic power problems

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Troubleshooting Your System

Dell™ PowerVault™ 745N Systems Installation and Troubleshooting Guide

  

Safety First—For You and Your System

  

External Connections

  

Checking Basic Power Problems

  

Start-Up Routine

  

Checking the Equipment

  

Troubleshooting Basic I/O Functions

  

Troubleshooting a Network Adapter

  

Responding to a Systems Management Software Alert Message

  

Inside the System

  

Removing and Replacing the Bezel

  

Opening the System

  

Closing the System

  

Troubleshooting a Wet System

  

Troubleshooting a Damaged System

  

Troubleshooting the System Battery

  

Troubleshooting the Power Supply

  

Troubleshooting System Cooling Problems

  

Troubleshooting Hard Drives

  

Troubleshooting Expansion Cards

  

Troubleshooting System Memory

  

Troubleshooting the Processor

  

Troubleshooting the System Board

 

Safety First—For You and Your System

 

To perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system, do not
attempt to service the system except as explained in this guide and elsewhere in your system documentation.

 

 

 

External Connections

 

Loose or improperly connected cables are the most likely source of problems for the system, monitor, and other peripherals (such as a keyboard, mouse, or
other external device). Ensure that all external cables are securely attached to the external connectors on your system. See

Figure 2

-1

and

Figure 2

-2

for the

front- and back-panel connectors on your system.

 

Checking Basic Power Problems

1.

 

If the power indicator on the bezel does not indicate that power is available to the system, ensure that the power cable is securely connected to the

power supply.

2.

 

If the system is connected to a PDU or UPS, turn the PDU or UPS off and then on.

3.

 

If the PDU or UPS is not receiving power, plug it into another electrical outlet. If it still is not receiving power, try another PDU or UPS.

4.

 

Reconnect the system to the electrical outlet and turn on the system.

5.

 

If the system still is not working properly, see "

Troubleshooting the Power Supply

."

 

CAUTION:

Always follow the instructions closely, and ensure that you review all information in "Safety Instructions" in the System Information

Guide.

CAUTION:

See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting

against electrostatic discharge.