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System diagnostics testing options, Using the custom test options, Selecting devices for testing – Dell PowerVault 745N User Manual

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To run the diagnostics:

1.

 

On a system running Microsoft® Windows® with a CD drive, insert the Resource CD into the CD drive and a 64-MB USB key into a USB port.

2.

 

Click Reinstallation utilities, and then click Dell PowerVault USB Key Preparation Utility to install the utility.

3.

 

After installation completes, double-click the Dell PowerVault USB Key Preparation Utility icon on the Windows desktop.

 

4.

 

In the Dell PowerVault USB Key Preparation Utility window, click a key in the Detected USB Key list and then click Prepare USB Key.

5.

 

When you receive a message that the key preparation is complete, click OK.

6.

 

Click the Safely Remove Hardware icon on the Windows toolbar and then click Safely remove Mass Storage Device.

7.

 

Remove the key from the system.

8.

 

On the NAS system, change the System Setup settings so that the NAS system boots first from the Hard-disk-emulated USB flash drive.

 

See your system's User's Guide for information on how to change the boot order and other system settings.

9.

 

Insert the USB key into one of the USB ports on the NAS system.

10.

 

Reboot the NAS system.

11.

 

When the USB Key menu appears, press <2> and then press .

 

When you start the system diagnostics, a message is displayed stating that the diagnostics are initializing. Next, the diagnostics Main Menu window
appears. The window allows you to run all or specific diagnostics tests or to exit the system diagnostics.

 

System Diagnostics Testing Options

 

Click the testing option in the Main Menu window.

Table 4

-1

provides a brief explanation of testing options.

 

 

Table 4-1. System Diagnostics Testing Options 

 

Using the Custom Test Options

 

When you select Custom Test in the Main Menu window, the Customize window appears and allows you to select the device(s) to be tested, select specific
options for testing, and view the test results.

 

Selecting Devices for Testing

 

The left side of the Customize window lists devices that can be tested. Devices are grouped by device type or by module, depending on the option you select.
Click the (+) next to a device or module to view its components. Click (+) on any component to view the tests that are available. Clicking a device, rather
than its components, selects all of the components of the device for testing.

 

NOTICE:

Use the system diagnostics to test only your NAS system. Using this program with other systems may cause invalid results or error messages.

In addition, use only the program that came with your system (or an updated version of that program).

NOTE:

Always check support.dell.com for diagnostics updates for your NAS system. If an updated version is available, replace the contents of the

diags folder on the USB key with the new files. Do not modify the existing directory structure.

Testing
Option

Function

 

Express Test

 

Performs a quick check of the system. This option runs device tests that do not require user interaction. Use this option to quickly identify

the source of your problem.

 

Extended

Test

 

Performs a more thorough check of the system. This test can take an hour or longer.

 

Custom Test

 

Tests a particular device.

 

Information

 

Displays test results.