No sound from headphones – Dell XPS/Dimension XPS User Manual
Page 56
56
Solving Problems
www
.dell.com | support.dell.com
No sound from headphones
T
E S T
THE
EL E CT RI C A L
OU T LE T
— Ensure that the electrical outlet is
working by testing it with another device, such as a lamp.
E
NA B L E
D IG I T A L
M O D E
— Your speakers do not work if the CD drive is
operating in analog mode. To enable digital mode:
1
Click the Start button, click Control Panel, and then click Sounds, Speech,
and Audio Devices.
2
Click Sounds and Audio Devices.
3
Click the Hardware tab.
4
Double-click the name of your CD drive.
5
Click the Properties tab.
6
Check the Enable digital CD audio for this CD-ROM device box.
E
LI MI NATE
P O S S I BL E
I NT E R FE R E NC E
— Turn off nearby fans, fluorescent
lights, or halogen lamps to check for interference.
R
UN
T H E
S PE A K ER
D IA G NO S T IC S
— Some speaker systems have self-
diagnostics. See the speaker documentation for diagnostics instructions.
R
E I NS T AL L
THE
A UD I O
(
S OU ND
)
D R IV E R
C
HE C K
F O R
IN TE R RU P T
RE Q U ES T
C O N F L I C T S
C
HE C K
T H E
H EA D P H ON E
C A B L E
CO N NE C T I O N
— Ensure that the
headphone cable is securely inserted into the headphone connector (see
G0550bk1.book Page 56 Thursday, July 10, 2003 1:55 PM