Drive problems, Floppy drive problems – Dell XPS/Dimension XPS User Manual
Page 39
Solving Problems
39
Drive Problems
Floppy drive problems
NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the
heads, which can render the drive inoperable.
E
NSU R E
T H A T
W
IN D O W S ®
RE C O G NI Z E S
THE
D R IV E
— Click the Start
button and click My Computer. If the floppy drive is not listed, perform a full
scan with your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive.
T
E S T
THE
D RI V E
—
• Insert another disk to eliminate the possibility that the original floppy disk is
defective.
• Insert a bootable floppy disk and reboot the computer.
E
NSU R E
T H A T
T H E
D I S K
I S
NO T
FU LL
O R
W R I T E
-
P R O T E CT E D
—
Ensure that the disk has available space and that it is not write-protected
(locked). See the following figure.
C
L E A N
THE
D R IV E
— Use a commercially available cleaning kit.
not write-
protected
back of floppy disk
write-protected
G0550bk1.book Page 39 Thursday, July 10, 2003 1:55 PM