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System messages, System beep codes – Dell PowerVault 715N (Rackmount NAS Appliance) User Manual

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Each hard drive has two LEDs. The LEDs are most visible when the bezel is attached to the front of the system. The LEDs

provide the following information for each hard drive:

When the LED on the left side is green, the hard drive is installed in the drive bay and working. When this LED is

amber, the hard drive is installed in the bay, but it is not working properly.

When the LED on the right side flashes amber, the hard drive is active.

System Messages

System messages alert you to a possible operating system problem or a conflict between the software and hardware.

To view system messages, perform the following steps:

1. Connect a client system to the appliance and enter the BIOS Setup utility.

See your User's Guide for information about entering the BIOS Setup utility.

2. Select Advanced CMOS Setup.

3. Select View DMI Event and press .

Table 2-1

lists the system error messages and the probable cause for each message.

Table 2-1. System Messages

Message

Cause

Corrective Action

HDD
Controller
Failure

BIOS cannot

communicate with the

hard drive controller.

Check the connections to the hard drive.

CMOS
Battery
Low

The battery on the

system is low or faulty.

Replace the system battery. See "

Replacing the System Battery

" in "Installing

System Board Options." If the problem persists, replace the system board. See

"

Getting Help

," for information about obtaining technical assistance.

CMOS
Checksum
Bad

The checksum value

(CMOS RAM settings)

differs from the current

value.

In the BIOS Setup utility, select to autoload the optimal setting. See "Using the

BIOS Setup Utility," in your User's Guide for information about changing this

setting.

CMOS Time
and Date
Not Set

The BIOS does not have

date and time values.

Use the BIOS Setup utility to set the time and date. See "Using the BIOS Setup

Utility," in your User's Guide for information about changing this setting.

Pri Master
HDD error

Primary hard drive is not

responding.

Replace the primary hard drive. See "

Installing Hard Drives

." If the problem still

persists, see "

Getting Help

," for information about obtaining technical

assistance.

Sec Master
HDD error

Secondary hard drive is

not responding.

Replace the secondary drive. See "

Installing Hard Drives

." If the problem still

persists, see "

Getting Help

," for information about obtaining technical

assistance.

Cache
Memory
Error

Cache memory is

defective.

Disable the cache in the BIOS Setup utility. See "Using the BIOS Setup Utility,"

in your User's Guide for information about changing this setting.

System Beep Codes

When an error that cannot be reported through a console redirection screen occurs during a boot routine, the system

might emit a series of beeps that identify the problem. For example, five beeps indicate a problem with the processor.

This information is valuable to the Dell technical support representative if you must call for technical assistance.

When a beep code is emitted, record it, and then look it up in

Table 2-2

. If you are unable to resolve the problem by

looking up the meaning of the beep code, use the System Diagnostics to identify a more serious cause. If you are still

unable to resolve the problem, see "

Getting Help

," for information about obtaining technical assistance.