Dell PowerVault 715N (Rackmount NAS Appliance) - Manual (Page 23)

NOTE: Parts of this procedure require you to use the console redirection function on the serial port. See your
System Administrator's Guide for information about connecting to the system through console redirection.
Problem
Faulty memory module.
Faulty system board.
Action
1. Turn on the power to the system, including any attached peripherals.
2. Enter the BIOS Setup utility to check the system memory setting.
See "Using the BIOS Setup Utility," in the User's Guide for instructions.
3. If the amount of memory installed matches the system memory setting, go to step 16.
4. If the amount of memory installed does not match the system memory setting, turn off the system, including any
attached peripherals, and disconnect the system from its electrical outlet.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System
Information document.
5. Remove the system cover.
6. Reseat the memory modules in their sockets.
7. Replace the system cover, reconnect the system to the power source, and turn on the system.
8. Enter the BIOS Setup utility and check the system memory again.
9. If the amount of memory installed still does not match the system memory setting, turn off the system, including
any attached peripherals, and disconnect the system from its electrical outlet.
10. Remove the system cover.
11. Swap the memory modules with two of the same capacity.
12. Replace the system cover and reconnect the system to an electrical outlet.
13. Turn on the power to the system, including any attached peripherals.
14. Enter the BIOS Setup utility to check the system memory setting.
See "Using the BIOS Setup Utility," in the User's Guide for instructions.
If the amount of memory installed matches the system memory setting, you are finished with this procedure.
If the amount of memory installed still does not match the system memory setting, continue to the next step.
15. Run the system memory test in the System Diagnostics.
If the test does not complete successfully, see " Getting Help " for information about obtaining technical assistance.
Troubleshooting the System Board
Problem
Error message indicates a system board problem.