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Troubleshooting a damaged system, Troubleshooting the system battery, Problem – Dell PowerVault 715N (Rackmount NAS Appliance) User Manual

Page 20: Action

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2. Remove the system cover.

3. Remove the expansion card, if installed.

4. Allow the system to dry thoroughly for at least 24 hours.

5. Replace the system cover, reconnect the system to the electrical outlet, and turn on the system.

If the system does not start up properly, see "

Getting Help

" for information about obtaining technical assistance.

6. If the system starts up normally, shut down the system and reinstall all the expansion cards you removed in step 3.

7. Run the system board tests in the System Diagnostics to confirm that the system works properly.

If the tests did not complete successfully, see "

Getting Help

" for information about obtaining technical assistance.

Troubleshooting a Damaged System

NOTE:

Parts of this procedure require you to use the console redirection function on the serial port. See your

System Administrator's Guide for information about connecting to the system through console redirection.

Problem

System dropped or damaged.

Action

1. Check the following connections:

Expansion-card connections to the system board

Drive-carrier connections to the backplane board

2. Ensure that all cables are properly connected and all components are properly seated in their connectors and

sockets.

3. Run the system board tests in the System Diagnostics.

If the tests did not complete successfully, see "

Getting Help

" for information about obtaining technical assistance.

Troubleshooting the System Battery

Problem

Error message shows problem with the battery.

BIOS Setup utility loses the system configuration information.

System date and time do not stay current.

Action

1. Check the connection of the battery to the system board.

See "

Replacing the System Battery

" in "

Installing System Board Options

."

CAUTION:

There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery